Privacy Policy
Last updated: December 2024
🔒 Privacy First
Snapkey is designed with privacy at its core. Your text data and API keys are never sent to or stored on our servers. All AI processing happens directly between your device and your chosen AI provider.
1. Information We Collect
We collect minimal information necessary to provide and improve our service:
| Data Type | Purpose | Storage |
|---|---|---|
| Email address | License management, support | Our servers |
| License key | Software activation | Our servers |
| Device identifiers | Manage device activations | Our servers |
| Payment info | Process purchases | Stripe (PCI compliant) |
2. Information We Do NOT Collect
We specifically do not collect or have access to:
- Your API keys (stored only on your device)
- The text you transform using Snapkey
- AI responses or conversation history
- Your clipboard contents
- Keystrokes or screen content
- Personal files on your computer
3. How Your Data Flows
When you use Snapkey to transform text:
- Your selected text is sent directly from your device to your chosen AI provider (OpenAI, Anthropic, etc.)
- The AI response is sent directly back to your device
- No text data passes through or is stored on Snapkey servers
- Your API key is stored locally on your device only
4. Third-Party Services
Snapkey integrates with the following third-party services:
- AI Providers (OpenAI, Anthropic): Text transformation. Subject to their privacy policies.
- Stripe: Payment processing. Subject to Stripe's privacy policy.
We recommend reviewing the privacy policies of your chosen AI provider, as they will process the text you transform.
5. Data Security
We implement industry-standard security measures:
- All communications use HTTPS/TLS encryption
- API keys are stored locally using secure system storage
- License data is stored in encrypted databases
- We do not store passwords (authentication via license key)
6. Data Retention
We retain your data for as long as necessary to provide our services:
- License information is retained while your license is active
- Email address is retained for support and important updates
- You may request deletion of your data at any time
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of any inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt-out of marketing communications
8. Cookies and Analytics
Our website uses minimal cookies:
- Essential cookies for website functionality
- We do not use advertising or tracking cookies
- We may use anonymous analytics to improve our website
9. Children's Privacy
Snapkey is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the application. Continued use after changes constitutes acceptance.
11. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact us at:
Email: support@snapkey.io